Sustained competitive advantage is the result of an enduring value differntial between the services at one organization and

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Sustained competitive advantage is the result of “an enduring value differntial between the services at one organization and that of its competitors in the minds of patients, physicians, and so on” having superior resources and competencies “a long list of intangible assets, large bank baiances and a strong board of directors” “location, price, key personnel and organizational structure”
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