Refer to the case study at the beginning of chapter 58in your Pearson’s Comprehensive Medical Assisting book and use whatyou have learned to answer these questions.
Explain why Susan’s attitude toward David’s work isdetrimental to the office environment.
David overhears that Susan has been grumbling abouthis work performance. What is the best course of action for Davidto handle this situation?
If David is struggling with completing his work duringthe day, what are some things that could help him manage his timebetter?
Transcribed Image Text from this Question
Welcome to RedShelf eReader! Just getting started? Head over to our partner X support page for a guide on the basics. 58 7 Describe a medical assistant’s nro. 1423 | ional image. + 58.8 Explain how lifelong learning is a component of professionalism. Case Study p. 1423 On a busy morning at Pearson Physicians Group, David Dolan, a registered medical assistant, has fallen behind in his work. Susan Schultz, a coworker who is also a registered medical assistant, grumbles to Tania Washington that “David never gets his work done.” Gossip has begun to circu- late among the other employees that Susan is angry with David and that she thinks he is lazy. David has recently gradu- ated from medical assisting school, and this is his first job as a medical assistant. He constantly worries that he is not work- ing fast enough and that he will make a mistake.
(Visited 3 times, 1 visits today)
