Question: Asma Is A Unit Manager In The Medical Unit. She Is Not Satisfied With The Way Things Are Going In Her Unit. Patient Satisfaction Rate Is 60% For Two Consecutive Months And Staff Morale Is At Its Lowest. She Decides To Plan And Initiate Changes That Will Push For A Turnaround In The Condition Of The Unit. Which Of The Following Actions Is A Priority ...

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Asma is a Unit Manager in the Medical Unit. She is not satisfied with the way things are going in her unit. Patient satisfaction rate is 60% for two consecutive months and staff morale is at its lowest. She decides to plan and initiate changes that will push for a turnaround in the condition of the unit. Which of the following actions is a priority for Asma? Ignore the issues since these will be resolved naturally Seek help from her manager Develop a strategic action on how to deal with these concerns Analyzing data to identify all related factors

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