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Chapter 5 & 6: DQ Provider-patient communication difficulties are directly related to many factors. Factors that include the

1. What if you had to tell a patient that there is a treatmentfor his or her illness, but the insurance company will not coverthe cost and he or she cannot afford it. How do you suppose thatinformation will impact the patient’s perception of the healthcareculture generally, and you as a provider specifically? How will youapproach this situation (how will you notify the patient)?

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Chapter 5 & 6: DQ Provider-patient communication difficulties are directly related to many factors. Factors that include the use of non-verbal communication, various in terminology, values, beliefs, and goals. There is also the concept of different “cultures”. In healthcare setting providers of all discipline share in many instances the same “culture” that which is obtained in the work field. But we live in a country where we see numerous cultures that not only pertain to different countries but also professional organizations and much more. It is important for providers-patient to have a balanced relationship that can lead to a more effective communication. Providers who face a variance in culture will try to “manipulate these cultures” and yet “they often fail to recognize the importance of sharing symbols/language as well as social and cultural identities” (Pagano, 2017). “Autonomy”, what is that? Have you heard of it? Many recognize this term and understand that it means the ability to make decisions, in healthcare decisions that align with diagnosis and treatments. Healthcare information is usually gathered to help the provider make a decision. This information is usually obtained confidentially and approved by the patient informed consent). But what about information that was not approved? Can this still be used and justified for the “autonomy decision”? Finally, ethics and healthcare…As an employee in a healthcare environment, we are a crucial line of defense in protecting our patients’ well-being and promoting a high quality of life. Meeting our obligation to those we care for means behaving ethically and honorably in defense of our patients’ physical, emotional, and psychological health. However, this is no easy feat, as it involves addressing a range of complicated challenges, from the implications of ever-evolving medical technologies, to the obstacles associated with rising healthcare costs and decreasing access to care, to the responsibilities for patient education across all domains of physical, psychological and emotional health.
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