• The Queensland Council of Social Service (QCOSS) has developedpolicy templates and guidelines to assist community servicesorganisations in implementing the standards set in the HumanServices Quality Framework (HSQF)

Briefly discuss how policies and procedures are used to managelegal compliance and ethical practice in:

  • Workplace practice
  • Service delivery to clients

Guidance: Your discussion must be 50 – 200 words inlength

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