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9. Identify a number of strategies that can be used to communicate effectively with people who do not speak English. 10. When should an interpreter be used for communication with a client? a) What factors determine whether or not a professional interpreter or a native speaker should be used to translate for a client? 11. Identify 5 barriers to communication. a. Explain why these barriers arise. b. Explain the effect of social and cultural issues on the barriers. c. Suggest how each barrier could be overcome. 12. What would you do if the communication problems between you and a client continued? 13. Define the terms: a. Cultural awareness non blare til b. Cultural competence c. Cultural safety d. Diversity (in social and cultural terms) e. Multiculturalism f. Discrimination
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