1. Analyze the following case study. Determine which conflictmanagement technique would be most appropriate (collaborating,compromising, accommodating, competing or avoidance.) Justify yourselection, and describe the specific action you might take duringthis conflict.
Nurse Mary always sends the requests for a two-hour bloodglucose to be drawn at 3 p.m. This is the time that five day shiftphlebotomist are leaving and the one evening phlebotomist, Joseph,comes in. The phlebotomist has difficulty getting all of the bloodcollected on time despite managing his time very well. Thephlebotomist has come to you as the manager and is very upset. Thenurse has been telling him what a poor job he is doing. Thephlebotomist is ready to quit.
2.)
Analyze the following case study. Determine which conflictmanagement technique would be most appropriate (collaborating,compromising, accommodating, competing or avoidance.) Justify yourselection, and describe the specific action you might take duringthis conflict.
A fire starts in the Micro lab, and the fire alarm goes off. Theprocedure is to evacuate the building when the fire alarm rings.Rumor, Idle and Chatter are gathered in the hall debating whetherthey will leave the lab or stay and talk while the other evacuate.You, the manager, pass them on your way out of the building.
