1. A woman, the mother of two children, has been without a homefor a number of months. She tells you she really wants a permanentplace to stay. You know there are very few places she can go. Youalso know she has some talents and interests—strengths that mightbe to her benefit.
You encourage her by:
You discourage her by:

2. A man calls and says he was sexually abused as a child. It hascome to haunt him recently, but he is not sure where he should turnfor help.
You encourage him by:
You discourage him by:

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