Chapter four describes three key roles for managers: theinformational role, the decisional role, and the interpersonalrole. Considering one or more of these roles, now look at managingacross generations in the workplace. Considering theories ofmotivation and key management roles, what specific things should ahealth administrator consider? The successful response will offerspecifics about management roles, theories of motivation in theworkplace, and generations.
The informational roles: monitor – to gather information andevidence. Disseminator – to share and exchange informationSpokesperson – to provide information externally The Decisionalroles: Entrepreneur – to innovate and improve. Disturbance handler- to resolve problems and disagreements Resource allocator – todistribute resources Interpersonal Roles: Negotiator – to representorganization externally Leader – to diret organization member toreach goals Liaison – to develop external relationships Figurehead- symbolic external representative
