Determine:
a) Flow Chart (actual)
b) Time-Function Mappin (actual)
c) Determine the most adequate process strategy for thishospital
d) Do a process analysis and redesign (based on part c) anddetermine the new Process Chart, and the new improvedTime-function. Note: there must be a significant improvement inprocess time.
e)Determine the capacity of the emergency room in hours (problem1)
f)There is a major accident during the third shift and 30patients arrive. (The emergency room was empty). Does the emergencyroom have the capacity to attend to the emergency if each patienttakes 1 hour to be seen? Explain
Transcribed Image Text from this Question
Summary Process: Emergency room admission Subject Charted: Ankle injury patient Beginning: Enter emergency room Ending: Leave hospital Activity Number of steps Time (min) Distance (ft) 815 Operation Transport Inspect Delay Store 0100D 23 11 8 8 Distance Step no. Time (min) O ODV Step description 15 1 2 3 4 5 0.50 10.0 0.75 3.00 0.75 40 х х X Х X 40 60 6 7 8 9 10 1.00 1.00 4.00 5.00 2.00 Enter emergency room, approach patient window Sit down and fill out patient history Nurse escorts patient to ER triage room Nurse inspects injury Return to waiting room Wait for available bed Go to ER bed Wait for doctor Doctor inspects injury and questions patient Nurse takes patient to radiology Technician x-rays patient Return to bed in ER Wait for doctor to return Doctor provides diagnosis and advice Return to emergency entrance area 200 х Х 200 11 12 13 14 15 3.00 2.00 3.00 2.00 1.00 х х х 60 180 16 17 18 19 4.00 2.00 4.00 1.00 Check out Walk to pharmacy Pick up prescription Leave the building 20
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