National Keltyinel Online Remaining Time: 18 minutes, 23 seconds. Question Completion Status: QUESTION 4 Which of the followi

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National Keltyinel Online Remaining Time: 18 minutes, 23 seconds. Question Completion Status: QUESTION 4 Which of the following types of incoming calls may occur in the healthcare setting? O Requests for advice Medication inquiries All the above Billing inquiries QUESTION 5 When interacting with an angry patient, the healthcare provider should O Defend yourself to the patient Interrupt the patient Inform the appropriate physician or supervisor if the patient threatens legal action Promise the patient anything they need to calm down QUESTION 6 Which of the following calls should be prioritized and handled first? A patient calls with a medication inquiry O A 45.year-old man calls to schedule nis annual physical exam. A mother’s 10-year-old daughter hos symptoms of the flu with a 101.degree fever A mother’s 6-year-old asthmatic son is having a severe attack Chek Sense and Submit to see and subunit. Click Set Astrobe all ansters, M ON hp
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