Refer to the case study at the beginning of chapter 58in your Pearson’s Comprehensive Medical Assisting book and use whatyou have learned to answer these questions.

Explain why Susan’s attitude toward David’s work isdetrimental to the office environment.

David overhears that Susan has been grumbling abouthis work performance. What is the best course of action for Davidto handle this situation?

If David is struggling with completing his work duringthe day, what are some things that could help him manage his timebetter?

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