Role-play 1: Josiah
Josiah is a 24 year-old man referred by his GP for depression.The referral states that Josiah drinks 6-10 units of alcohol dailyand is on anti-depressant medication.
He has a mental health care plan and sees a social worker once amonth but has recently separated from his partner and has beenhaving suicidal thoughts.
You are a case manager in a community-based mental healthservice and your role is to support people to develop a recoveryplan and strengthen their support networks.
Establish respectful relationships with people withco-existing needs
1. Appropriate introduction (your role in the organisation) andthe purpose of the meeting.
2. Provide information about the assessment process to theclient and obtain consent.
3. Use of client-centred techniques to establish a good rapportwith the client.
- Active listening (reflection, clarification, etc.)
- Questioning techniques (open-ended, etc.)
Checking for understanding
Determine the needs of people with AOD and mental healthissues using a collaborative approach
4. Use of self-directed recovery approach to assist the clientto identify their needs, goals and preferences without imposingyour own values and attitudes.
5.Collaborate with the client to develop a recovery plan.
Make sure you discuss the following:
- Goals
- Strategies
- Responsible person for each goal
- Timeframe
Determine appropriate services
6. Provide the client with service information and support theirdecision-making process.
7. Discuss the limits of your work role and identify otherservices as indicated by your client’s needs.
8. Use harm minimisation strategies to maximise support for theclient.
Evaluate assessment processes and seekfeedback
9. Provide a summary of what was discussed in your meeting withthe client.
10. Ask the client to provide you with feedback about theassessment process and whether their needs were met.
