Question: SCENARIO Clark Is A 65-year Old Man Referred To Happy Home Care, A Residential Care Provider. Clark Has Been Diagnosed With Dementia And Has Lived Alone In His Home. He Left His Home Three Years Ago And Is Now Living In The Streets. He Stays In One Area For At Least A Week And Then Moves To Another. You Learned From Your Referral Networks That Clark …

SCENARIO

Clark is a 65-yearold man referred to Happy Home Care, a residential careprovider.

Clark has beendiagnosed with dementia and has lived alone in his home. He lefthis home three years ago and is now living in the streets. He staysin one area for at least a week and then moves to another. Youlearned from your referral networks that Clark would often beassaulted by teenagers in the streets, so he doesn’t stay long inone place.

Clark sometimes getshelp form other homeless adults to fight off the teenagers in thestreet. You learned that Clark has been an alcoholic when he wasyounger, and would often hit his wife and son when he’sintoxicated.

You speak with Clarkone day about his care plan. You told him that he might need tostay for some time in the centre until he feels well again. Hisface suddenly looked upset, walks away from you, and as he walkpast other residents in the centre, he started verbally abusingthem. Two male workers rushed to his side to stop him but hestarted throwing things across the room. Clarke hit one of theworkers on his way out of the centre.

The WHS policies andprocedures in Happy Home Care have been reviewed two years ago andit does not state what to do when clients show aggressive behaviourinside the centre as this rarely happens.

Task 2

This task requires you to develop aWHS policies and procedures relevant to Case Study 2: Clark whichmust be communicated to the organisation.

In the template provided, write apolicy that must be included in the staff handbook regarding theincident. Your policy must specifically cover the following:

• Roles and responsibilities of different workers towards theaggressive behaviour of clients

Guidance: Referalso to the legal responsibilities you have specified in Case Study2, Question 1.

• Emergency procedures on instances when a client showsaggressive behaviour
• Reporting and documentation procedures, including a policy inprotecting client information

To guide you in drafting the policy,research on relevant legislation, practice standards, or sourcedocumentation (e.g. workplace handbooks, policies and proceduressimilar to this incident), and include any legal information in thetemplate.

Specifically, your policy mustcontain the following:

• Policy name
• Version no. and creation date

Guidance: Forthe purpose of this assessment, use the current date

• Purpose statement, including definition of terms wherepossible
• Specific sections of the policy, as specified above
• Procedures, including consequences if policy is breached

Guidance:Include legal information to support the procedures you aredeveloping.

• Review date

Happy Home Care

Policy:      

Policy Developer:   

Version no.      

Date:      

Purpose:

Definition of Terms:.

Procedures:

Guidance: Include legalinformation as necessary.

Next Review Date: