Scenario: Patients arrive in your emergencydepartment with symptoms of a novel respiratory virus (such as

Covid-19). Base on the scenario, Writea one-page quality management Plan for your Environmental Servicesdepartment. ( answer following question)

  1. Describe the elements that should be included in theEnvironmental Services quality managementprogram.

  2. Explain the measures that should ensure that your department isproviding quality service and a safe environment for patients andstaff.

  3. Identify quality indicators that you will measure that should beincluded in an Environmental Services quality managementprogram.

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