The Institute of Medicine (IOM) identified six qualitydimensions that are important to healthcare organizations. Theapplication of Donabedian’s quality assessment structure, process,and outcome approaches are often applied at differentlevels.
- Discuss the advantages and disadvantages of each approach andwhich American Society for Quality (ASQ) tool is appropriate forpresenting the results in the different approaches.
- Relating to the advantages and disadvantages, how would thequality management team decide on the ASQ tool to present theresults for greater understanding of the quality situation?
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